After successfully selling my home of 30 years, Rich and Frank were now faced with the even bigger task of finding me a new home. Dealing with a client who is doing a major downsize is nothing less than monumental. They knew I would be comparing new properties to what I had and would probably have many negative first impressions – which I did. Their patience and persistence in bringing me to dozens and dozens of properties while never making me feel that I was being overly fussy or unrealistic provided the emotional support I needed to finally find and commit to the purchase of my new home. They kept me grounded while pointing out the pros and cons of each property as well as elements of the home they knew would be important to my overall comfort.
Once again, as they did with the sale of my prior home, the ’boutique personal approach’ experience with Rich and Frank resulted in this process being a total success with minimal stress and sprinkled with some good laughs.
My sincere thanks for your hard work, long hours and caring support.