I want to thank you for your superb work. There are few people I know in years of encounters with all types of professionals, who fulfill their obligations with such good will, care, excellence and integrity. You have been accommodating and attentive to every detail in a way. You haven’t waivered from being as responsive and pleasant as you were in the very beginning. As to your professional talents – there are many. The property almost immediately generated response and interest, due to your skill and aesthetic presentation. You reacted seriously to every call and treated your potential renters, as well as me, with patience and thoroughness in investigating questions, and reporting back in a timely way. They, as I did, got to work with someone who quickly establishes that there is absolutely no reason to wonder or doubt information or attention. I note here, this particularly action you took – photographs of the damage to the ceiling and walls in my place recently from a leak, and sending them right away. I was able to sidestep an arguable and expensive problem and prove the before and after condition, to get the repairs paid for. You also convinced a potential renter who has now moved in, that the place would look as it had been advertised. I was compelled to write and amplify my thoughts on your skill and integrity in this work you do, and to say I will tell everyone I can about your abilities. It also has been a real pleasure knowing you and I wish and know, you will have continued success.